This requires us to start from the phenomenon and start from the result. , to analyze the phenomenon step by step and explore the reasons behind the job function email list phenomenon. For example: if a user wants a cup, we must know the purpose and reason behind the user wanting to make a cup, is it to store water? drinking water? Or a gift? Do things first, then job function email list create things. First determine the goal, and then find the path and method. Second, the needs analysis method So how do you know what the user is up to?
How to find out the reason behind the job function email list phenomenon? What is the hidden purpose or motivation behind the phenomenon? This requires us to explore step by step job function email list based on the user's current situation (where? What time?), the role they play, and the behavior they show. Take "I want a cup" as an example. After receiving this demand, you should analyze the user's scene, role, and behavior based on the user's current situation, so as to find out what's behind the user's demand. purpose/motivation. 1.
Role That is, the identity and role of the user, which can be an individual user or an organization group, such as a school, an enterprise, or a government job function email list department. 2. Scenario Include a specific time and place. 3. Behaviour That is, what the user did specifically, such as: 1) Individual users What we do can be expressed through specific behavior and job function email list language. In the early research and interview, we should focus on the behavior of users. This is because individual users do not always agree with their words and deeds. There will be deviations in the real situation. It is not that users can lie,